First Encounters Safe Scan
Here at First Encounters Ultrasound, we are dedicated to the safety and wellbeing of everyone who visits our clinics. No matter which of our scan packages you select, we want you to feel completely confident and reassured when you choose us as your scan provider.

As you browse our website, you will likely see our 'Safe Scan' badge on a number of different pages. This is our own personal seal of quality, and it represents our commitment to keeping you safe from potential hazards and health risks when you undergo a First Encounters baby scan.

We accomplish this in two ways: by employing experienced, qualified sonographers and by using certified state-of-the-art scanning equipment from the world's leading supplier.

Our Sonographers

Our sonographers - the members of staff responsible for carrying out each scan - are all qualified health professionals who are capable of identifying diagnostic issues as well as capturing high-quality souvenir imagery. Every First Encounters sonographer is registered with either the Health Professionals Council (HPC) or the Nursing and Midwifery Council (NMC), which means that they meet these regulators' exacting standards in a range of important areas such as hygiene and professional behaviour.

All of our sonographers are fully qualified, fully trained, and highly experienced. They all hold postgraduate diplomas and know exactly how to conduct a safe scan that gets the best possible results for the expectant mother while keeping her and her unborn child completely protected throughout. 

Our Equipment

The equipment we use to carry out our scans is all supplied by GE Healthcare, the world's leading manufacturer of ultrasound/baby scanning equipment. Our 2D, 3D and 4D scans are performed using the GE Voluson E6, with HDlive technology that's capable of capturing clearer, crisper images than ever before.

More importantly, though, all of our machines are rigorously tested and certified safe for use, so rest assured that your safety will be preserved no matter what type of scan you opt for.

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There are countless ultrasound clinics operating in the UK today, but many of them don't go anywhere near far enough in the safety measures they take. An alarming number of scan providers don't employ registered health professionals or use certified scanning equipment, and this approach can unfortunately lead to dire consequences.

Here at First Encounters, we do everything we possibly can to ensure the safety of you and your unborn child. Click here to browse our available scan packages, or feel free to contact us now if you have any further questions.

First Encounters Ultrasound

As demand for 4D ultrasound scans increases, we're seeing more and more new people entering the field and offering to provide baby scan experiences at competitive prices. Sadly, the quality of the service provided varies hugely from one company to the next, and it's heartbreaking when expectant parents pay for a private scan and end up with low-grade images that are barely even worth sharing.

Here at First Encounters, we strive to deliver the best possible service to our customers. We firmly believe that we're head and shoulders above most scan providers operating in the UK today - here are 10 reasons why:

 

1. We conform to the highest industry standards.

The Care Quality Commission (CQC) regulates healthcare and - in particular - diagnostic and screening activities in England. Even though we are based in Wales, not England, it is our policy to ensure that our scans conform to the very highest industry standards. So if you visit our ultrasound clinic in Cardiff, you will find that every part of your scan experience reflects the standards enforced by the CQC in England (since the equivalent Welsh body, Health Inspectorate Wales, does not currently regulate diagnostic and screening activities in Wales).

 

2. We employ licensed sonographers who are qualified and experienced.

All of our sonographers are registered with the Health Professionals Council, the regulator for health professionals throughout the UK. In order to achieve HPC-registered status, one must meet the Council's standards for training, behaviour, health/hygiene, and professional skills. Many of the 4D ultrasound scan packages currently flooding the market are NOT carried out by registered healthcare professionals, which could mean that potential complications with your pregnancy go undetected.

 

3. We use advanced GE Healthcare equipment with HDlive technology.

Our scans are carried out using GE Voluson E6 ultrasound machines with genuine HDlive technology. GE Healthcare are the #1 manufacturer for the baby scan sector, and their equipment is championed by legitimate scan clinics across the globe.

 

4. Our equipment is certified safe for purpose.

Every piece of machinery we use to carry out our customers' baby scans is inspected, tested, and certified safe for purpose. Many scan providers, sadly, do not meet this standard, using uncertified and potentially unsafe equipment that puts both mother and baby at risk.

 

5. We are accomplished in both diagnostic and souvenir imaging.

Our sonographers specialise in diagnostic ultrasound scanning, meaning that they are qualified to carry out your souvenir scan AND assess the health and growth of your unborn child.

 

6. We provide printed pregnancy reports with every scan.

Everyone who attends a scan at the First Encounters ultrasound clinic also receives a First Encounters pregnancy report. This is a detailed document containing all the information we gather during your scan, such as gestation age, estimated due date, various measurements, and the position of your baby inside the womb.

 

7. All of our employees are trusted, caring professionals.

We've already described the qualifications and accreditations that our sonographers hold, but just as important is the friendly, caring approach taken by everyone here at First Encounters, from our administrative staff to the sonographers themselves. We do everything we can to make each customer feel totally welcome and completely at ease when they come for their scan.

 

8. Our scans are carried out in a relaxed, spacious clinic environment.

As mentioned above, we're committed to ensuring that expectant parents feel relaxed and at ease in our clinics. Our clinics are comfortable and modern, with enough space to accommodate everyone who might attend. We also maintain very high standards of hygiene and safety within our clinics.

 

9. Children, family and friends are always welcome.

Each scanning room has space for up to 6 guests. You are more than welcome to bring anyone you wish, including friends, relatives, and even young children who are eager to say hello to the newest member of the family!

 

10. We offer a comprehensive and competitive range of scan packages.

Unlike many providers who simply offer a single 'one-size-fits-all' scan package, we have a range of different packages to choose from. The best package for you will depend on the type of images you wish to capture, how far along you are, and the souvenirs you want to take home after the scan. Click here to compare the available options.

 

Still not convinced? Take a look at our Reviews page, or look at what our customers have been saying about us on Facebook!

When you book an ultrasound scan with First Encounters, you can be sure that you will receive a truly comprehensive service from our team of experienced sonographers, who will give you a unique and memorable experience to treasure for a lifetime. We realise that your scan will be a rather emotional process with lots of new information to take in, and so we provide each of our customers with a personalised pregnancy report once the scan is complete. This report can be taken home and kept forever as a souvenir of your scan.
 
There are three different First Encounters pregnancy reports, each one containing slightly different information. Which one you receive will depend on the scan package you select. Here's what they look like:
 
First Encounters Pregnancy Reports
 
Aside from making lovely keepsakes, the purpose of these pregnancy reports is to document as much information about your baby as possible, giving you a written record of your unborn child's status at the time of your scan. This will give you something to reflect on following the scan, allowing you to better retain vital details about your pregnancy that you may have missed during your visit or simply forgotten about afterwards.
 
The pregnancy report also provides an invaluable indication of your baby's health, allowing you to identify any potential complications or abnormalities.
 
Here's a quick summary of what is included in each pregnancy report:
 

earlyAssure™ Report

Included with the following scan packages:
This pregnancy report includes the following information:
  • Essential details (heartbeat confirmation, indications of movement, number of foetuses)
  • Amniotic fluid levels
  • Gestation age 
  • Estimated date of delivery (EDD, also known as your 'due date')
  • Crown-rump length
 

Wellbeing Observation™ Report

Included with the following scan packages:
This pregnancy report includes the following information:
  • Essential details
  • Position of baby (indicated via diagram)
  • Amniotic fluid levels
  • Placenta position
  • Gestation age
  • Due date
  • Baby's gender (male or female)
 

growthAssure™ Report

Included with the following scan packages:
This pregnancy report includes the following information:
  • Essential details
  • Position of baby (indicated via diagram)
  • Amniotic fluid levels
  • Placenta position
  • Gestation age
  • Due date
  • Growth details (including head and abdominal circumference, femur length)
  • Baby's gender (if requested)
In the unlikely event that we need to provide you with a referral, these details will also be noted at the bottom of your report.
 
If you would like more information about our range of scan packages, you can view them in greater detail here. If you have any further questions, please get in touch with us and let us know how we can help. We are hope you find your pregnancy report helpful, don't hesitate to get in touch if we can be of any assistance following your scan.
Swindon ultrasound clinic
 
We are sorry to announce that the First Encounters Ultrasound clinic in Swindon is no longer open.
 
If you were hoping to visit us, we would be more than happy to welcome you to our Cardiff clinic which is only a couple of hours from Swindon by car.
 
Here's our address:
Unit 1, Ground Floor
Brook House
Lime Tree Court
Mulberry Drive
Cardiff Gate Business Park
Cardiff
CF23 8AB
We look forward to seeing you! If you have any questions about our ultrasound clinic or the scan packages we offer, please don't hesitate to get in touch.
New responsive site

Our brand new website is now live! We would like to say a huge thank you to Designer Websites and Genesis Digital Solutions for the development of our new responsive website and online booking system - customers can now browse our scan packages and book appointments with ease on any device, from desktop PCs to smartphones and tablets.

We pride ourselves on the provision of the very best service available, and this starts at the point of booking. We are very proud of our new website; we trust that you will find it informative and easy to navigate, and we look forward to welcoming you in the near future!

Click here to return to our homepage, or check out our available Scan Packages now!